Hospitality Solutions
Optimize performance and personalize connected guest experiences.
Hospitality establishments that transform thrive. Keep pace with hospitality technology innovations that optimize operations, control costs and gain insights to prepare for the future. Connect your staff with guests – easily, from anywhere, from any device - to keep them safe and exceed their expectations with instant access to all amenities.
Our hospitality solutions help hotels, cruise ships and casinos deliver efficient communications for your team to better collaborate and focus on guests. A single, intelligent cloud-based network connects and manages everything automatically, offering you invaluable insight to create a guest experience that is safe, mobile and unique.
Hospitality technology to empower staff efficiency
- Power, personalized, mobile, safe guest experiences throughout the customer journey
- Create an unforgettable digital brand experience in all hospitality spaces
- Blend digital amenities with human services in high-quality communications
- Offer high-speed Wi-Fi for devices and IoT across the hotel
- Connect and manage everything automatically and securely, anywhere
Empower staff to elevate the guest experience

Can a contactless guest experience be superior? A digital experience on guest and hotel devices can help you do more than enforce new safety standards. It lets you understand guest behavior at every stage of their journey. Engage directly with guests and personalize the experience.
When physical distance limits activities in lobbies and common spaces, digital amenities can expand your brand experience and create new revenue streams. Guests can enjoy preferred services and contact your teams from anywhere (their rooms, lobbies and other spaces around the hotel) with Smart Guest Applications.
Digital amenities include high-touch services. High- quality voice communications embedded in digital amenities maintain authentic contact with your guests. Digital technology also provides your teams with advanced tools to anticipate guest needs and go beyond expectations.
Digital technology that transforms the guest journey
High- quality guest services on mobile devices and in smart rooms offer you an array of guest insights to support personalization and loyalty. These services depend on a highly secure and robust network.
A Digital Age Network and Communication [MA2.1]ensure a high level of communications, mobility, quality of service and data security for your guests and your team. A digital age network powers high-speed Wi-Fi connectivity for all devices and IoT across your hotel, casino or cruise ship. It connects securely and manages everything automatically, so you can optimize costs and focus on your business. It also offers invaluable service-use insights to help you continuously transform your offers and build your future.
Customer Benefits
Here’s why Hospitality customers choose ALE
Hotel staff work better, in more efficient ways:
- Adapted collaboration tools/ devices for better coordination and guest focus
- Digital engagement from booking to check-out
- Ubiquitous AI-enabled services from any device
Guests enjoy an array of services and a unique experience:
- 24/7 eConcierge services on mobile/ room devices offer convenience and safety
- Powerful and secure Wi-Fi ensures instant connectivity anytime, anywhere
- Brand experience is consistent and immersive across all digital devices
Managers embrace transformation with confidence:
- Augment staff agility with mobile cross collaboration and operational autonomy
- Deep industry expertise supports your transformation at every step
- Thousands of hospitality projects ensure process and costs optimization
- Secure automated IoT onboarding and management
- Resilient architecture for business continuity and hybrid deployment
- Powerful guest insights help you diversify your services and thrive
Discover our Hospitality customer stories from around the world.
Featured customer: Okada Manila
Okada Manila Resort Customer Video
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