Hotel Solutions

Stand out and increase loyalty by creating a direct connection with your guests. Ensure guests enjoy instant access to amenities and staff from personal and room devices. Use data to continuously reinvent their experience and prepare for the future. Increase customer satisfaction and create new revenues while respecting safety regulations.

Our smart hotel solutions help hotels, and restaurants create a direct, mobile and safe guest experience. We deliver solutions that provide a highly personalized mobile guest connection, powerful Wi-Fi connectivity and smart room capabilities. Our solutions also provide rich data so you can make informed business decisions.

Grow your business with smart hotel solutions

• Digital amenities on all hotel devices create new revenues
• Homogeneous digital experience across devices and spaces reinforces your brand
• Virtual concierge assists guests anytime, anywhere and ensures safety
• Guests consume preferred services and content over powerful Wi-Fi

Augment staff agility to focus on guests

How can hotels raise their profitability and maximize guest satisfaction at the same time?

Simplify and secure business operations: From on-premises to the cloud or hybrid, connect people and objects seamlessly allowing one single network to contain different traffic flows securely.

Augment staff agility: From network management simplification to state-of-the-art communications and mobility, reduce the workload and increase efficiency of your employees. Improved agility leads immediately to guest satisfaction.

Personalize guest services: From high-speed Wi-Fi to in-room technology or BYOD, holistic digital engagement enables a unique experience before, during and after the stay. A digital guest experience reinforces your brand across all hotel spaces and devices.

ALE proposes unique models to accommodate hotel needs, architectural requirements (on-premises, hybrid, cloud) , and business demands (CAPEX, OPEX) with consideration for resilience and future proofness. Our networking proposal allows operational property teams to deal with IoT proliferation without taking risks, securely and at their own pace. It also provides enhanced mechanisms for system and property security.

Create a digital guest experience to increase business opportunities

The convenience of digital amenities creates infinite business opportunities for hospitality. Guests can now order anything from anywhere, not just from your lobby or by using their room phone. Digital amenities also transform your loyalty programs. Rainbow Guest Connect allow you to personalize your offers based on every guest’s preferences, location and language.

A virtual eConcierge connects your staff and guests to offer services anytime, anywhere. Guests can contact you and consume services from their devices, your entertainment systems, in-room or hotel phones.

Last but not least, digital service offers you invaluable data on how and when guests consume your services, what facilities they use most and how they set up their rooms. Guest data can feed your loyalty program, help you make predictions about resources consumption and guide your future investments or developments.