Rainbow Connectors and Apps
Rainbow connectors and apps enhance your business applications and processes by augmenting your customer interactions.
Integrating collaboration capabilities into your existing application ecosystem simplifies your communication architecture and helps you optimize your time.
Build or consolidate your customer-centric strategy with ready-to-use Alcatel-Lucent Rainbow connectors and apps. Integrating Rainbow communication functions into your existing apps provides new opportunities to help you better communicate and support your customers.
Customer Benefits
Collaboration integrated into the core of enterprise systems
Real-time communication and collaboration capabilities that allows:
- Seamless creation and management of virtual classrooms
- Real-time collaboration with audio/video, file share, screenshare, study groups, whiteboards, automatic attendance and more
- Seamless integration with your existing LMS
Create a seamless experience with Microsoft Teams integration
- All-in-one: only one platform required to access multiple communications services
- Seamless integration with existing systems
- Optimized IT operations and costs
Connectors for business applications
Provide your employees an easy to use softphone from directly within their desktop interface. Embed enhanced communication capabilities into your existing business applications.
- Provide your user/agent with a complete and comfortable to use desktop client integration
- Benefit from true telephony integration
- Enjoy effective UC-as-a-Service
- Adopt a cloud-based solution
Related Products
Supporting Documents
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TC52 certification datasheet
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Australia Hotel Use Case
DownloadThis document provides a generic overview of a Australia boutique hotel chain use case
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Crosscall Core-X4 certification datasheet
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Rainbow by Alcatel-Lucent Enterprise Salesforce Connector
DownloadThe Rainbow by Alcatel-Lucent Enterprise Salesforce Connector datasheet describes the connector and gives an overview of pricing and availability.
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Rainbow CTI Cloud connector for Salesforce.com
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Hospitality wins with Rainbow
DownloadRainbow for hospitality enables an enhanced guest experience and provides communication access to all hotel employees.
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Rainbow Hub for Internet Service Providers Flyer
DownloadRainbow Hub is a next-generation cloud-based real-time communications and collaboration platform for businesses of all sizes
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Hybrid Work: The new normal employees prefer
DownloadThis infographic shares highlights how the shift to hybrid working is being embraced by businesses and employees.
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Rainbow Hub: The new digital communications ecosystem
DownloadRainbow Hub provides the collaboration tools and data sovereignty to support digital transformation
