A Hotel Manager's Report to the Board of Directors

Blaine Albios
agosto 06, 2025

Advanced networks optimize hotel staff performance to improve guest experiences

Man working from hotel room

TO: Board of Directors

FM: Jane, Hotel Manager

RE: Manager’s report on network upgrade

As your hotel manager, I’ve experienced firsthand how hospitality is evolving at a breakneck pace. Our guests today want more than just a clean room and friendly smile—they demand effortless, seamless, personalized experiences. To meet these expectations, our staff has had to work smarter and more efficiently as we manage rising operational costs. I’m pleased to report that this is where our network has become a game-changer.

Why does networking matter? Like many hotels, we’ve been grappling with an aging network system that struggles to keep up with evolving demands. Our guests anticipate instant access to high-speed internet for streaming, video calls and remote work, but slow Wi-Fi, poor connectivity and disjointed communication tools have been frustrating them and our staff. Our team relies on real-time connectivity to coordinate housekeeping, manage reservations and respond to guest requests, but our outdated infrastructure couldn’t deliver those types of personalized services in a timely fashion. Guests were being disappointed. Our investment in a robust, modern network has changed the landscape of how we deliver services to them.

Networking is good for hotels

Blaine Albios

Blaine Albios

Directora de Programas de Marketing Educativo y Catalizadora Creativa, ALE

Como directora del programa de marketing educativo y catalizadora creativo de Alcatel-Lucent Enterprise, Blaine-o define la creación, el desarrollo y el marketing de campañas educativas globales y la dirección creativa y multimedia de primer nivel para la generación de demanda. Su objetivo es impulsar la participación del público de una manera que entretenga e inspire.

A diferencia de la mayoría de los colaboradores de este blog, no es ingeniera y probablemente no se centrará en las velocidades y las fuentes técnicas que generalmente definen nuestra industria. Forma parte del 99% de personas que está en primera línea tratando de aplicar las teorías y usar la tecnología que usted como administrador de red o CIO ha implementado para que pueda ser más productivo en su trabajo. Eche un vistazo a su trabajo ... seguro que le vale la pena leerlo ...

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